Privacy Policy
Reading Football Club and the operator of this website, are committed to protecting
your privacy. Please take a moment to read this site’s Privacy Policy. This Policy
describes what happens to the information which you supply to us, where that information
identifies you individually:- e.g. your name and address details.
We reserve the right to change the terms of this Privacy Policy from time to time.
1. What information do we hold about you and how is it collected?
When you register with and purchase from this site, some personal
information (including your name, postal and email addresses) is collected by us.
You may also be asked for your personal information at other times on this site.
In common with many other online services, we may use "cookies" to store
and sometimes track information about you. A cookie is a small amount of data sent
from the server and stored on your PC's hard drive. Most web browsers are automatically
set up to accept cookies, but you can set your browser to refuse cookies or ask
your browser to show you where a cookie has been set up. Certain services are only
activated by the presence of a cookie and, if you choose to refuse cookies, particular
features of this site may not be available to you.
2. What do we do with your personal information?
We will combine the different types of data to create a membership profile for you.
This helps us to provide you with a more personalised service which is tailored
to suit your needs. The more information we have, the better the service we can
provide.
Your personal information will be used by the Club for the following purposes:
- to update and develop records and for assessment and analysis including market and
service/product analysis;
- to assist in the provision of services/products to you; and
- to facilitate reviews, developments and improvements to the services/products offered
to you.
If you have indicated that you wish to hear about other offers, products and services
provided by Reading Football Club, they will inform you of these by email, telephone,
mail or text from time to time.
3. What are your choices?
By law, you are entitled to:
- object to your personal information being used for marketing purposes. We give you
the choice to opt-out of the Club using your personal information for these purposes.
You can do this during the registration process by simply unticking the box provided.
- receive, upon payment of a fee, a copy of any personal information about you which
is held by us.
- require the rectification, erasure or blocking of any of your personal information
which is inaccurate or not up to date held by us.
If you wish to exercise any of these rights, or if you wish to opt-out of any future
processing of your personal information held by us, then please write to Reading
Football Club, Madejski Stadium, Reading RG2 0FL stating your full name and address
and providing any other relevant information
4. When does this Privacy Policy not apply?
This Privacy Policy only applies to the collection of data by us and the use of
that data by us and those whom we authorise. It does not cover third party sites
to which we provide links, nor does it cover advertisers and content partners within
our service who may also collect your personal information. They may have their
own privacy policies and/or terms and conditions of use.
If you choose to place your personal details on any publicly accessible page (for
example, on a message board), then this data will not be covered by the Privacy
Policy.
5. How do we protect your information?
Reading FC is firmly committed to data security. When you place orders or access
your account information, we offer use of a secure server. The secure server software
encrypts all information you input before it is sent to us. We take steps to guard
against unauthorised access to customer data. Although we make every effort to create
a secure environment for your personal information, we cannot guarantee the safety
of any personal information which you transmit to us online.